If you have ordered a product with a photo, please email it to jollypenguingifts@gmail.com and include your order number. ORDERS PLACED ON OR AFTER 8TH DECEMBER ARE NOT GUARANTEED FOR CHRISTMAS DELIVERY AS WE HAVE CLOSED OUR CHRISTMAS BOOKS TO ENSURE ALL ORDERS ARE DISPATCHED AND DELIVERED ON TIME. We are closed from 19th December until 6th January so any orders placed 9th December onwards will be dispatched on our return. Happy holidays!